Normal Business Hours 9:00 am - 3:00 pm (Central U.S. time) Monday through Friday.
We are closed on weekends and U.S. holidays.
Follow our Facebook page for other schedule updates and status on other turnaround times. I stay booked for services 2-3 weeks in advance unless an urgency fee is purchased, then those orders take priority.
We do have a heavy email volume, so your patience is appreciated. If you have not received a response from us within a week or two, please kindly send your request again because it means we have overlooked your message unintentionally and we strive to be as prompt as possible in giving our clients the attention you deserve. However, we do not have a separate department that handles emails, social media posts, manufacturing, shipping, or any other division of business. So please be aware I am multi-tasking.
When ordering a service, please be sure to send me all the information needed to avoid delay. I will not send requests for information or reply to status update requests, if you have already sent me the information I need for your service. If no information is provided to me at the time of purchase, I will provide a general service for you and let my intuition guide me.
MOST orders normally ship within 3-5 business days, however larger orders may take longer, as well as during times when we have a high order volume. All orders are MADE TO ORDER.
I stay booked between 2-4 weeks in advance for Rootwork Services unless an Urgency Fee is purchased. Reports may take longer during busy times. Neither a reading, nor a consultation are required for purchase of Rootwork Services.
Please read our shop policies before purchase. All sales are final. All written content, photos, and information on this website is protected by Copyright, as well as photos sent in reports. No use is allowed unless written permission is given.